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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is present on each page. A pop-up menu will appear. It offers detailed information about all the operations that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive assortment of educational video clips explaining how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you need, take a glance at our comprehensive FAQ section, which covers questions asked by real customers and provides practical solutions. We frequently update our Frequently Asked Questions database with new Q&A's so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can touch base with our great team of tech support engineers available 24x7 and ready to assist you with any problem. Each support ticket you open will be answered within 60 minutes (the average ticket response time is only twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 260160

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com